During 2006, Amazon Web Services started operations with 24 separate divisions. Today it has 654 operating units! Such breakthrough growth comes with bigger issues to deal, bigger problems to face. But Amazon had all the answers to grow beyond imagination. Today, Amazon is looking beyond running processor intensive applications in the cloud. The focus is now on the desktop.  In March it unveiled “AmazonWorkSpace”, a fully managed desktop computing service in the cloud. It had been running “WorkSpace” as a Beta version with some customers since November last year. It can run in such a way that an employee or a customer can log in and out of a system and use it exactly as if it was one of the company's own systems without realizing that it is running in the Amazon cloud. From an organization’s point of view, outsourcing of their day-to-day system uptime issues to a third party is going to be a big advantage.

To read more, visit the following link:

http://www.zdnet.com/amazon-web-services-eyes-the-desktop-next-7000027692/

Amazon Simple Email Service is a cost effective outbound email sending service built on the reliable and scalable infrastructure that Amazon.com has developed to serve its own customer base. With Amazon SES, it is possible to send transactional emails, marketing messages, or any other type of high-quality content. Amazon offers “pay as you go” plan flexibility. Along with high deliverability, Amazon SES provides easy, real-time access to statistics and built-in notifications for bounces and complaints to help fine-tuning email-sending strategy. Each AWS account is independent in its sending procedure and can be treated as a separate entity. SES is structured around this idea. But there can be situations compelling to send contents from multiple AWS accounts.

Sam Minter, Expert, AWS, speaks about how to send contents successfully with SES through multiple AWS accounts. To read more, visit:

https://sesblog.amazon.com/post/Tx1KQ7HH36OTFW7/Can-I-use-multiple-AWS-Accounts-with-SES

It is evident that Amazon Web Services trades at a discount relative to other cloud companies despite higher sales growth.Should infrastructure as a service (IaaS) players like AWS always opt for discounting option as like application-based peers?That argument was floated by Oppenheimer analyst Jason Helfstein, who raised his price target for Amazon shares based on a few moving parts.

To read more, visit Larry Dignan‘s article by clicking on the following link:

http://www.zdnet.com/amazon-web-services-whats-it-worth-7000027433/

The database market is in need of a big change" - Max Schireson, CEO, Mongo DB. The database layer which is being used, was designed in 1970 with a different set of requirements. Datasets in those days were smaller and more uniform, and development processes are more waterfall with requirements. As change was inevitable, Mongo DB has brought that change in database market and it will become much more functional, faster, robust and resilient in coming days. To know more about the change in the database market, go through the article of Toby Wolpe, senior reporter at ZDNet in London:

http://www.zdnet.com/mongodb-chief-why-the-clocks-ticking-for-relational-databases-7000026967/

Analyst, Gartner thinks that the growth in big data and its related technologies will increase the demand of Chief Data Officer (CDO) along with Chief Information Officer (CIO) by the end of the year 2014. 17% of organizations will hire CDO. Big data has made the role of CDO very significant and it is as important as the role of CIO. To know more on the importance of CDO in any organization, go through the following article written by Colin Barker, senior reporter at ZDNet in London:

http://www.zdnet.com/big-data-boom-leads-to-the-rise-of-the-chief-data-officer-7000025795/

Most companies are trying to figure out how to use big data more efficiently. They are also in search of the skills which can be helpful in extracting proper business insight from piles of data. A survey of senior managers revealed that along with technical skills, some other skills are also necessary. To know more about these skills, follow the article by Colin Barker, senior reporter at ZDNet in London:

http://www.zdnet.com/what-skills-do-companies-really-want-on-their-big-data-team-7000025945/

Amazon web services is designing tools to help users track cloud usage & spending pattern in a much easier way. Cloud tracking ability is the new front in the feature competition among cloud services. In addition to the just-launched Cost Explorer by Amazon Web Services, for example, Google unveiled a beta version of Cloud Pricing Calculator in February to estimate costs and needs for computing power, storage, memory or other resources. According to Parmita Mehta, technical program manager at AWS, there were several things the first release focused on. One is simplicity, so that sign-up can be accomplished with a single click, and the tool runs in the browser. She said, “Cost Explorer shows you your current month's spend and automatically pre-populates your last 4 months of AWS spend so you can visualize your AWS costs, and start analyzing trends and spending patterns”.

To read more, visit the following link:

http://www.toptechnews.com/story.xhtml?story_id=023002KGT582

Guy Cuthbert, managing director at visual analytics firm Atheon Analytics, says that many of the firms selectively choose data to back up currently held views, which is just opinion based decision-making. The firms usually prefer to take decisions using untested opinions rather than data science. By applying data science, firms can deliver insights which are intrinsically more valuable than what they have today.To know more on data science, go through the article of Toby Wolpe, senior reporter at ZDNet in London:

http://www.zdnet.com/big-data-what-to-trust-data-science-or-the-bosss-sixth-sense-7000026550/

Mongo DB announces its latest open source NoSQL database release 2.6. This release introduces greater automation features like incremental backup, point-in-time recovery, monitoring, visualization and alerts on more than 100 parameters in order to improve provisioning and management. Users can access network resources more efficiently along with an integrated text search in 15 languages with the help of Mongo DB query language. To know more about the features and efficiency of this release, follow the article of Toby Wolpe, senior reporter at ZDNet in London:

http://www.zdnet.com/mongodb-2-6-hits-general-availability-so-whats-in-it-7000028148/

“Quality means doing it right when no one is looking.”
― Henry Ford
The quality of your product or service defines the success measure of your efforts. Now this leads to several questions like - What is ‘quality’? Why it is so important? To get answers to these questions we have to ask ourselves what is the level of standard we would like to achieve? ‘Quality’ is nothing but the final performance criteria which affects a company with respect to its customers, clients or consumers. For each product and service, requirements are specified which are known as ‘Quality Control’ parameters. The article deals with the details of different quality standards.

http://creative.sulekha.com/chapter-22-introduction-to-iso-six-sigma-tqm-lean-manufacturing-cmm-pcmm-cmmi-etc_273495_blog

ISO 9000 family addresses various aspects of quality management. It provides guidelines to organisations ensuring that their services and products consistently meet customer requirements. To know more about the latest version of ISO 9000 (ISO 9001: 2008), follow:

http://www.iso.org/iso/home/standards/management-standards/iso_9000.htm

An article by David Linthicum, SVP at Cloud Technology Partners, talks about how Healthcare providers and payers utilize cloud platforms to store and access personnel records. He also spoke about the use of managed security services providers that will allow healthcare organizations to push some of the responsibilities to security experts.

To know more about security concerns in healthcare follow http://www.cloudcomputing-news.net/blog-hub/2014/apr/11/healthcare-cloud-security-now-and-into-the-future/

Handling phone calls to serve your customers is definitely important for your company. But, have you ever calculated how much it costs you? A research by ContactBabel, shows that for making a live agent call, it costs you £ 3.87 in average!

Interactive Voice Response (IVR) can be effective in reducing this cost. According to the report, it can bring down your operational costs by 6 times. Also, with increasing usage of smartphones, a new type of IVR menus can be provided known as Visual IVR, where a caller can navigate a visual IVR menu between 4 and 5 times faster than a traditional audio IVR menu. The direct impact will be enhanced customer experience.

Read at http://www.callcentrehelper.com/ivr-self-service-costs-6-times-less-than-a-phone-call-59403.htm for more research findings on how IVR can help you reducing your costs.

An article by Zach Miners, news reporter of IDG news service, spoke about how the cloud storage and file sharing vendor, Dropbox, is expanding its scope beyond photo management and document collaboration. He also mentioned that when Dropbox users work together on a PowerPoint, Excel or Word file, Dropbox will display visual cues to alert them when someone else edits and then syncs the changes. Dropbox also incorporates a chat service in the Microsoft software's interface.

For more information visit http://www.itworld.com/internet/413888/dropbox-diversifies-beyond-storage-photos-collaboration-apps