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	<h1>Chat bots and CRM</h1>
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			<span class="post-date">Nov 20</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/blog/categories/technology">Technology</a>			</span>
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	<p><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Recent reports tell us that <a href="/our-services/it-services.html" target="_blank" rel="noopener noreferrer">artificial intelligence</a> will change business, and chat bots might be one of the first rollers of this game-changing technology that will make its way to consumers. According to a research, it was found that the global bot services market is expected to grow from 458.4 million today to 1,783.9 million by 2022. Here are five ways that bots will affect CRM soon. They are: Bots as sales staff, Automatic social media interaction, CRM access across more channels, routing and directly handling customer interactions, improved efficiency. Read more at: </span><a style="font-size: 12.16px;" href="http://it.toolbox.com/blogs/insidecrm/how-chatbots-will-change-crm-78997" target="_blank" rel="noopener noreferrer">http://it.toolbox.com/blogs/insidecrm/how-chatbots-will-change-crm-78997</a></p>
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	Tags
		<a href="/blog/tags/automatic-social-media-interaction">
		<span itemprop="keywords">Automatic social media interaction</span>
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		<a href="/blog/tags/bots-as-sales-staff">
		<span itemprop="keywords">Bots as sales staff</span>
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		<a href="/blog/tags/crm-access">
		<span itemprop="keywords">CRM access</span>
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		<a href="/blog/tags/customer-interactions">
		<span itemprop="keywords">customer interactions</span>
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