According to authors, AI is radically changing the face of banking. From daily customer dealings ,learning from them and interacting with them to becoming the face of their brand , AI/Robots simplifies complex tasks, by, informing customers about their account balances, prevailing interest rates on mortgages, securities, making transfers and payments based on voice recognition authentication, interacting in different languages thereby making transactions smooth and flexible and resolving customer grievances online. AI covers the following three techies : 1) Language processing, enabling communication between computers and humans, 2)Enables computers in locating similarities and comparing disparities between new and existing datasets , to sketch out patterns, via Machine Learning and 3)Advanced software system that provide personalized advice. Read more at https://aitrends.com/financial-services/how-artificial-intelligence-will-revolutionize-banking/