Smart phones are used by everyone these days, but they are not used in the same way across the board. Millennials engage with mobile devices differently than older employees, so if this is an important segment of your workforce. The mobile customer survey found that some data points which will help SMBs to use mobile more effectively to help employees collaborate. Read more at: http://it.toolbox.com/blogs/voip-news/three-ways-mobility-impacts-collaboration-70704