Digitalization has become a global movement and initiatives are being set to accelerate the rate of adoption. 2030 has been declared as the target and many initiatives are already on their road. One such automation process that can that can change everything significantly is the business automation process. From improving customer experience to cutting down cost, business automation has the power to help the firm grow.
However, automation efforts are only beneficial if the CIOs make right investments and decisions. It is often seen that with a wish to automate, many leaders often make wrong decisions which could cost them potentially higher than excepted.
The three business goals that investments in automation will help are:
- Digitalize and optimize operation
- Create and act upon advanced insights
- Drive business technology innovation.
Read about them at https://www.techrepublic.com/article/how-to-automate-your-business-3-critical-steps/