Artificial Intelligence or AI is becoming important every day. But, the question is whether AI can improve collaboration or not. This technology is changing very quickly and it is becoming difficult to define. Not only does this pose real-world challenges around defining its impact and business value, but also in trying to control the benefit of AI. So, here are some ways to assess AI for being a good fit to your collaboration needs. They are: 1. Must address a specific problem, 2. Must be adaptable and personal and 3. Make automation easy. Read more at: http://it.toolbox.com/blogs/voip-news/three-ways-ai-can-improve-collaboration-79097