Importance of data increases upon the usage of data. It is said that customer relationship management system is only as useful as the quality of the data it contains. Good data or high quality data can provide the most recent picture of a customer. In contrast, bad data i.e. data that are of low quality are incorrect or inconsistent. Good data is important for any company because it provides you with important information and you can use to personalize customer experience, improve customer satisfaction, and gain customer confidence, while bad data interfere with your ability to meet customer needs, therefore creating a divide between you and your customers. They are: decreased confidence; lost opportunities; and missing the big picture. Read more at: http://it.toolbox.com/blogs/insidecrm/3-ways-bad-data-hurt-customer-relationships-69607

The launch of big data analytics has brought confidentiality concerns as a rising subject for the customers. Obtaining data is important in order to improve its ability to connect their business to the target consumer by analyzing customer behavior. Casting uncertainties from the consumers on how entrepreneurs use their personal information while collecting data endanger the trust that every business enterprise should build. The consumers are aware of the value of their private data. To a reasonable extent the consumers are willing to share. Privacy is more important to the consumers and they expect marketers to give it owing admiration. Businesses that do not respect the privacy of their customers will be likely to mislay their faith. some strategies to be taken to re-establish the trust of customers between business and the customers. Many customers are prepared to share their personal data if they are guaranteed of their privacy. Read more at: 

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