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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Take Customer Experience ahead of the field, using Data Driven Marketing.

It's all about customer experience - make it better using Data Driven Marketing! It's important to treat them like true customers by taking them through personalized life cycles. Normally, customers are expected to feed the website with lots of data regarding their preferences and personal details. So there is a lot of data in the hand of an owner. But the value lies in effectively scaling data and analytics to enrich their journey. Thus, planning the marketing strategies by keeping in focus the results of this data analytics. The article written by Kevin Lindsay digs deeper into the power of Data Driven Marketing at: http://blogs.adobe.com/digitalmarketing/personalization/strength-in-numbers-best-practices-for-data-driven-marketing/

 

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Touchpoint Marketing: A Study

In this digital world, continuous innovation in marketing is very important to have a competitive advantage. The traditional ways of marketing are no longer effective, but marketers need to build engaging ads to attract customers, which leads to the development of touchpoint marketing. Touchpoint marketing aims to build a contextual customer experience across every online and offline touchpoint. This approach can help in building loyalty and engagement of customers.

Here are some tips to make touchpoint marketing effective:

• Create an emotional customer experience.
• Move from linear marketing to the customer life cycle.
• Shift from personalized campaigns to contextual interactions.

To know more about touch point marketing, read the article link “touchpoint marketing helps you stay connected with customers” by Patrick Tripp (Senior Product Marketing Manager for Adobe Campaign) at: http://www.cmswire.com/cms/digital-marketing/touchpoint-marketing-helps-you-stay-connected-to-customers-029110.php

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