Customer relationship management tools can be valuable if it is not overloaded with plenty of data. Many CRMs allow business to customize dashboard so that you can identify critical data at a glance, such as meetings with prospects, potential value of your deals, total value of your sales pipeline and other information. So, to know the most important data points you should configure in your CRM, follow: http://it.toolbox.com/blogs/insidecrm/the-most-important-ataglance-data-points-for-your-crm-69784