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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

CRM systems helping in increasing revenue

Customer relationship management systems expands the value and impact of content, capture lead intelligence, improve conversion rates, and drive repeat purchasing and in turn enhances the overall customer experience. But, analytics that CRM system delivers from customer interactions, delivering a quantifiable platform for reviewing the value of your business processes is often overlooked. CRM presents a real-time breakdown of data that can help in increasing sales, make better decisions, and empower sales force to increase profits. This article describes how CRM can help you improve overall visibility, communication, and profits across your organization. Read more at: http://it.toolbox.com/blogs/insidecrm/driving-revenue-through-crm-integration-71060

 

 

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How to collect data on customers

The concept of brand loyalty is becoming less important due to the advancement of e-commerce. So, brands must stay competitive by collecting data to build a more in-depth analysis of visitors to their website. Researchers found that 82% of consumers want personalized shopping experience. So, how to get perceptive data on customers and use it to improve conversion rates? The simple answer is by creating buyer personas. Read more on why buyer personas are important by following: http://www.socialmediatoday.com/marketing/ljones/2015-09-17/using-personas-connect-your-buyers

 

 

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