Nowadays, many people buy goods online. Due to this growth in e-commerce, consumption by consumers has increased and this increased competition among the merchants. Nick Campbell (a valued contributor to Business 2 Community), writes about eight e-commerce design trends in 2016 which will optimize user experience, bring products into the spotlight, and convert casual visitors into loyal customers. Read more at: http://www.business2community.com/ecommerce/8-ecommerce-design-trends-2016-ignite-selling-potential-store-01390953#MFE1EzOH3EwT1kEl.97

Every business needs a set of loyal customers. The loyal customer varies from one to the other in the field of business. There are customers who are satisfied but are not loyal and can be termed as dangerous customer. They don't really love or hate you. There are customers who are loyal to your loyal program. There are customers who are loyal to your procedure, but not to your products. There are customers who enjoy convenience of our business for some definite reasons. The customers may not like you sometime but they are loyal to whatever they do. A bunch of customer gets attracted only when there is a low price of the products or the process involved. And lastly there are some wise customers who all are loyal to whatever you do. The process or the product process doesn't even matter to them and hence they will stick to the process whatsoever. Read more at: http://www.business2community.com/customer-experience/six-types-of-loyal-customers-01294343

Loyal customers, they don’t just come back, they don’t simply recommend you; they insist that their friends do business with you.
   - Chip Bell

Customer Loyalty should be a priority for every business. To retain loyal customers and thus, contribute to growth of the business, every marketer must take certain steps. John Rampton, in his article on entrepreneur.com shares 25 tips for earning customer loyalty. Some of them are:

• Share your values
• Be transparent
• Create a sense of community
• Use social proof
• Anticipate problems

To know more, visit the following link:

http://www.entrepreneur.com/article/245365