Data is important in any business and customer relationship management (CRM) systems collect volumes of data, plan for the future, learn from the past, and is also a target for hackers. The most important reason that hackers are target CRM data is that it allows them to conduct fraudulent transactions. Phishing is another reason. Hackers target CRM data for the purpose of social engineering, also called masquerading. Jerri Ledford (Analyst with Studio B), writes in her article about why hackers want CRM data. To know more, follow: http://it.toolbox.com/blogs/insidecrm/3-reasons-hackers-want-your-crm-data-66053