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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Retail Marketing Strategies: An Insight

Nowadays, businesses take advantage of the various avenues of digital social networking promotions, but the challenge is to find a mobile marketing strategy. A research from Forrester found that 84% of consumers use their smartphones while in a store to go online — more than in any other location, and therefore retail and mall developer marketers have an opportunity to influence in-mall purchases through targeted mobile engagement. Integration is the key. Columnist Allan Haims, tells us in his article about how to centralize the efforts. Read more at: http://marketingland.com/retail-marketing-strategies-connecting-dots-139673

 

 

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Can your customer experience overcome the switching economy?

Despite having huge data and insights into consumer desires and preferences, companies are still facing problems due to rising churn or switching rates among their customers. According to a recent study, it was found that 75% of customers are now using one or more online channels when researching about companies' products and services and 33% use mobile devices to access these online channels.

To know more about customer experiences, visit Remy Claret (Product Marketing Director at Genesys)'s, link http://blog.genesys.com/blog/2014/04/14/can-customer-experience-overcome-switching-economy/

 

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