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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

How CRM technology advances operations in healthcare

Nowadays, customer relationship management (CRM) has become important for every industry and that includes healthcare as CRM improves patient satisfaction, helps control costs, and provides valuable insight into your patient community. Jeff Nixon (the President and COO of Highland Solutions), writes in his article about some ways how CRM technology advances operations in any healthcare facility. Read more at: http://it.toolbox.com/blogs/insidecrm/four-top-benefits-of-crm-technology-for-healthcare-70820

 

 

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Video Analytics On Healthcare

Healthcare as an industry faces serious challenges in the context of improving patient care and safety of their staffs and patients, besides managing costs. Bryan Warren, the director of corporate security at Carolines Healthcare, said that the video surveillance and analytics had helped to increase productivity both within and outside of the security function. Video analytics helps to set checks in order to ensure that patient satisfaction remains high. In Europe, it affects audit scores and government funding. Video analytics can also be used for efficient staffing levels or better handling of the emergency procedure. Video surveillance plays a crucial role in the provision of evidence whenever a problem occurs and in traditional security.

 To know more, please follow the link: http://www.forbes.com/sites/avigilon/2015/06/11/healthcare-meeting-future-challenges-today-with-video-analytics/

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