CRM or Customer Relationship Management System helps companies in building a healthy relationship with their clients. It increases company's productivity and profitability. Having the right set of technology not only benefits your business, but also smooth your relationship with your client. So these are few factors which must be kept in mind while looking for a customer Relationship Management system for your company- Focus, Host Infrastructure, Functionality, Your budget and Deployment. Read the complete article here: http://it.toolbox.com/blogs/insidecrm/5-factors-to-consider-when-selecting-the-right-crm-solution-for-your-business-73169

 CRM can provide amazing benefits for your business. Companies can deliver a personalized experience by knowing their customers. However, by purchasing a CRM system will not increase your profits. You will need to put in time and effort to realize the benefits. In short, CRM is a science, not magic.  Read more at: http://it.toolbox.com/blogs/insidecrm/9-reasons-why-crm-for-your-business-is-science-and-not-magic-70217