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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Predictive Analytics:Widening the user spectrum

Predictive analytics is a “business game changer” that will separate the winners from the losers, according to Forrester. The better a company is at predicting what will happen in the future, the better positioned they are to do something about it. While data scientists will do the heaviest analytic-related lifting at big enterprises, the improvements that have been made to predictive analytic (also called advanced analytic) applications enables regular business people and developers to partake of the predictive bounty. With so many companies coming into the foray of analytics services, today the users have more options to choose from keeping the cost-benefit & need-value trade-offs in mind.  RapidMiner offers a “rock solid” enterprise solution with more than 1,500 methods that address all stages of the analytics lifecycle and has among the tightest integration with the cloud, Forrester says. There are also other options like SAS, SPSS, KNIME, sap, oracle to name a few.

To read more, visit:

 

http://www.datanami.com/2015/04/07/predictive-analytics-now-in-reach-of-the-average-enterprise-forrester-says/

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Basics of customer satisfaction

Customer satisfaction is important in any organization but the main criteria is to achieve and maintain it. Customer satisfaction can be achieved when any organization gives importance to service. But, the key question is how to retain quality service? To know more about quality service, please follow John Tschohl (Founder and President, Service Quality Institute, Minneapolis)’s article link: http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/828/Default.aspx

 

 

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