Predictive Analytics

In today’s world, your existing and potential  customers have myriad touch points to interact with your business and its associated ecosystem i.e. your vendors, suppliers, competitors, regulatory bodies and other customers. These interactions can be leveraged for predicting future behavior and managing the customer lifecycle in an optimal manner.

SigmaWay can deliver a predictive analytics solution that enables comprehensive customer lifecycle management across the Acquisition, Service Delivery, Retention and Termination/Win-Back phase.

Acquistion

  • Email Targeting
  • Behavioral based Advertising
  • Sales force optimization
  • Marketing campaign Response modeling 

Service Delivery

  • Integrated Channel Management (Website content, chat, videos)
  • Product Recommendation systems for cross sell and up-sell
  • Effort Optimization for Collections
  • Portfolio Risk Management
  • Workforce Management

Retention

  • Proactive Issue Resolution
  • Churn Modeling

Termination/Win-Backs

  • Predict Fraudulent Behavior
  • Silent Attrition Campaigns

You can engage us in :

  • An on-demand short term project – we solve for time bound, specific questions that your business has
  • A long term ongoing assignment – our consultants partner with you for a longer period of time to meet your ongoing needs

 

Contact us today for a “proof of concept” of what our Analysts can do for you !

+1 727 490 3166

+91 1147044570

contact@gosigmaway.com

Our Clients

Empath health
Robert Half Technology
Wipro
JP Morgran Chase
Dev Bhumi
Dev Bhumi
Green Tek

 

NIFT
Oasis Outsourcing
Computer Junction Private LTD.
Keys Hotel
Punjab National Bank
TECO
Airpower Software Group INC.

 

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