Most CRM Softwares are of advanced level but, companies rarely try the advanced features of their business software. Few companies do more with their CRM system than use it as an advanced to-do list and calendar application. There are many benefits for companies if they take advantage of advanced features in their CRM systems. Here are a few features that most companies should consider implementing. They are: Integration with ERP; Integration with Customer Service; Integration with Websites; Consistent Mobile Use; and Predictive Analysis. Read more at: http://it.toolbox.com/blogs/insidecrm/taking-crm-to-the-next-level-a-quick-survey-of-advanced-features-69843