/home/leansigm/public_html/components/com_easyblog/services<title>Benefits of integrating customer relationship management and VoIP</title>
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	<h1>Benefits of integrating customer relationship management and VoIP</h1>
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			<span class="post-date">Oct 29</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/analytics">Analytics</a>			</span>
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	<p class="MsoNormal">Nowadays, companies are using advanced technologies to improve their business processes. They are also using cost-effective communication technology like VoIP. They are taking care of customers by using CRM (customer relationship management) solutions. It is found that by integrating VoIP and CRM seamlessly, a&nbsp;business can draw meaningful benefits. Integration between CRM and VoIP systems can bring the following benefits to the business:</p>
<p class="MsoNormal">Ability to make high-quality, personalized customer calls</p>
<p class="MsoNormal">Better handling of increased call volumes</p>
<p class="MsoNormal">More productivity</p>
<p class="MsoNormal">Cost-effective customer communication</p>
<p class="MsoNormal">Easier call recordings and reduced data entry per call</p>
<p><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: PMingLiU; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: ZH-TW; mso-bidi-language: AR-SA;">Scalable, mobility-ready integrated customer management and communication system. Read more at:&nbsp;</span><a href="http://it.toolbox.com/blogs/voip-news/10-excellent-tips-for-improving-voipcrm-integration-70227" target="_blank">http://it.toolbox.com/blogs/voip-news/10-excellent-tips-for-improving-voipcrm-integration-70227</a></p>
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	Tags
		<a href="/blog/tags/personalized-customer-calls">
		<span itemprop="keywords">personalized customer calls</span>
	</a>
		<a href="/blog/tags/increased-call-volumes">
		<span itemprop="keywords">increased call volumes</span>
	</a>
		<a href="/blog/tags/customer-relationship-management">
		<span itemprop="keywords">Customer Relationship Management</span>
	</a>
		<a href="/blog/tags/communication-technology">
		<span itemprop="keywords">communication technology</span>
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