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The technological challenges of the Indian Retail Industry

According to Ajay Kulkarni (the development leader of Social Business and Digital Experience portfolio at IBM India Software Labs) there are numerous challenges in reforming the Retail sector even though it is currently going through an incredible change technology-wise. The first one is FDI in Multi-Brand Retail. The main argument against Retail FDI is loss of jobs. The second is the co-existence of global supermarkets and small Kirana shops. Traders in Kirana stores, vegetable shops and even consumers use easy Social Media tools like Skype and WhatsApp. However, they need to be more equipped to face competition. The e-retail business in India is still nascent but is growing at a fast pace with the help social media platforms. Read more at: http://www.indiaonward.com/social-business-will-transform-the-indian-retail-industry/

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