SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

How VoIP & UC Systems is helping organizations

VoIP and unified communication (UC) systems can track a wide range of data, from the most common types of support to multi-channel call volume. The amount of  business intelligence (BI)data  generated by these solutions, allow companies to streamline customer support operations, improve customer experience, and use their resources more effectively. In short, VoIP and UC systems offer a treasure of business intelligence data. Companies can use this data to optimize customer support, improve the customer experience, and identify potential issues to fix. Read more at: http://it.toolbox.com/blogs/voip-news/let-voip-analytics-help-your-business-intelligence-70078

 

 

Rate this blog entry:
The Importance of Customer Experience
Why Change Management Is Critical For ERP Implemen...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, 24 April 2019
If you'd like to register, please fill in the username, password and name fields.

Sigma Connect

sigmaway forums

Forum

Raise a question

Access Now

sigmaway blogs

Blogs

Blog on cutting edge topics

Read More

sigmaway events

Events

Hangout with us

Learn More

sigmaway newsletter

Newsletter

Start your subscription

Signup Now

Sign up for our newsletter

Follow us