/home/leansigm/public_html/components/com_easyblog/services<title>Basics of customer satisfaction</title>
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	<h1>Basics of customer satisfaction</h1>
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			<span class="post-date">Sep 02</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/contact-center-shared-services">Contact Center &amp; Shared Services</a>			</span>
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	<p>Customer satisfaction is important in any organization but the main criteria is to achieve and maintain it. Customer satisfaction can be achieved when any organization gives importance to service. But, the key question is how to retain quality service? To know more about quality service, please follow John Tschohl (Founder and President, Service Quality Institute, Minneapolis)’s article link:&nbsp;<a href="http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/828/Default.aspx" target="_blank">http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/828/Default.aspx</a></p>
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		<a href="/blog/tags/contact-center">
		<span itemprop="keywords">contact center</span>
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		<a href="/blog/tags/service">
		<span itemprop="keywords">service</span>
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		<a href="/blog/tags/customers">
		<span itemprop="keywords">customers</span>
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		<a href="/blog/tags/customer-satisfaction">
		<span itemprop="keywords">Customer satisfaction</span>
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