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Money, an important motivator in call center

“Money is King” in the field of call center and the result is well proved in a research. An important feature of human motivation is influenced by perks offered. The company Snowfly, which is the leading provider of Internet based employee incentive and loyalty program offers different rewards to its employees, some of which are reloadable debit or gift cards that can be swiped anywhere, merchandise and donations in form of charity. Out of all anywhere spend cards are overwhelmingly in demand as compared to others. In the results, more than 98% of the value of rewards was both types of cards against the cash equivalent as they are soon forgotten but cards have long term motivational value. Thus, the study shows direction of how incentives are valued and the end line is for all that matters is money. Read more at: http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/549/Default.aspx

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