Cloud based Customer Relationship Management system helps in follow ups after getting leads. Cloud-based CRM systems also helps in providing an overview of sales, customer service, and prospective clients. Some systems also contain features that provide guidance on what your sales team can say in relevant follow-up efforts. In some CRM system, one can set up automated follow ups that in turn helps salesperson minimize their work. Salesperson can capture, save, and upload customer data into a cloud-based CRM system and this helps to reach out to leads within minutes. Some CRM software is designed to filter cold leads based on time. To read more about cloud based CRM systems, follow Anthony Ortega (analyst with Studio B)’s article link: http://it.toolbox.com/blogs/insidecrm/cloudbased-crm-helps-your-business-followups-62898