Social media plays an important role in searching information and decision-making behavior of consumers. A country like India, where 65% of population is youth, uses laptop, tab, Smartphone etc to be socially connected. Therefore the Brands have realized the importance of social media to reach today’s young generation. For example, if we go to Nike’s Facebook page the entire focus is on fitness and athleticism rather than their products. Another way to connect with consumers is to know the importance of real time marketing which focuses on real time incident. Social media has also molded the consumers to reviewers.
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