To master social media, learning Social Media Management Software, we can schedule posts at different social media channels to know if someone is complaining or mentioning about me. Adding new features masters us in learning the software better. Automation is everything in social media marketing as we get more time to manage other aspects. But it is a pitfall as we need to respond to changing needs of the clients. Using analytical tools, we can track our followers within each network. Making it interactive and fun with free stuff, no one can stop from being famous with more followers. Do good, feel good – make that a moto. Taking healthy risks be creative enough and check that through SWOT analysis. Read more at: http://www.socialmediatoday.com/marketing/sarah-snow/2015-07-10/how-master-social-marketing-quickly-and-effectively

The sole motive behind existence of social media is that it helps to bring people together. Mostly people do not use social media for purchasing goods and services but for boasting about festivals. The ideal media campaigns provide the customers with the relevant and valuable information. Social media analytics helps enterprises to interact with customers and this is highly beneficial in regard to targeting content and promotional activities. In case of directly selling to the existing customers there is comparatively less pressure than selling to new customers and hence there is a sublime line to walk upon while dealing with them. However the most crucial aspect of sales in social media is building trust through engagement with customers, creation of a personal account and sharing quality content.

 To know more about customer engagement, please follow the link: https://channels.theinnovationenterprise.com/articles/what-are-the-most-effective-ways-to-engage-with-your-customers

Social media has grown in recent decades and has seriously affected the social culture as well as the industries. It acts as a stimulus for success by qualifying people and encouraging new ideas. Social media has also great impacts on the sports industry. Nowadays every team, league and sports association has a profile on Twitter. The fans gather on Twitter before, during and after the games and hence a team or an athlete's behavior on social media directly affects fan's insight. Currently, a hashtag is associated with all sports show and event and this helps to build relationship with the audience. It acts as a platform for obtaining news, engaging in discussions and enfranchising brands.

To know more about this study, please follow the link: http://www.forbes.com/sites/anthonydimoro/2015/07/02/the-growing-impact-of-social-media-on-todays-sports-culture/

The process involving social media marketing is the amalgamation of both art and science. Let us have a look at what it takes to develop and maintain content for social media marketing.                                                                                        

• Creativity in content is crucial. Group brainstorming sessions are held including writers, marketers, sales managers to develop new and creative ideas.                                              
• Content prepared by writers is then edited for spelling, grammar, accuracy and creativity by team of experts.                
• A visually enriched content is created by inclusion of images without violating copyright laws.                                        
• Marketing copy is generated so as to ensure that clients’ goals are achieved be it selling a product or branding.          
• Targeting specific audience so that message reaches the right bunch of people.  
•  Lastly, social media sites are monitored and analytics tools are used to identify which campaigns perform well and which don’t. This learning can be put to use while developing content in future.

Read more at:http://www.business2community.com/social-media/behind-the-scenes-the-many-facets-of-social-strategy-01264443

The process to educate, inspire and reveal is the prime motive of video in social media . The diversification of the video usage aims to connect and share useful information with the target audience. The proper outlook can be reached with the right psychology and the specifications of the video. The social learners look for information and entertainment which facilitates skillful branding. The application of better social video can motivate the target audience if it can connect the people. To communicate and to connect have always been the key role of the social media.

Read more at: http://www.business2community.com/social-media/top-3-ways-use-video-social-media-01257449

Businesses have started to realize that understanding the social media is of prime importance. However they often make the mistake of not utilizing the social media in the proper way. It is not only necessary to provide the customers with the requisite information and the various goods and services but also it is important to listen and help the customers if the need arises. So learning and understanding everything about the customer is of utmost significance. It is crucial for every business to do something which the customers are eager about so that they would be able to share their incidents through various social media channels. This however helps the organization to earn trust and cooperation of the customers.

Read more at: http://www.business2community.com/social-media/how-social-media-is-the-key-to-customer-success-01258473

Marketers are concerned about the social media programs that they undertake. It often gives the impression that they are plunging into social media but however they don't really get the desired results. The five steps which ensure that B2B social media program come apart in place are as follows:

•  To be familiar with the buyer's behavior by investing in a social listening platform will help to keep updated with the existing media activities.
• Creation of people's content would enable to build trust with prospects.
• Creating and sharing the brand content actively on various social media channels to grab buyer's attention.
• Capture prospects, customers and influencers to focus on establishment of relationships and not sales.
• Tracking and calculating social media progress in order to know that the company is in which stage with the social media.

Read more at: http://www.cmswire.com/digital-marketing/b2b-social-media-5-practices-for-doing-it-right/

Social media and networking sites are helping businesses and companies to grow. The social media not only helps as a platform to communicate with the customers and build up a brand reputation, but it also helps the way business is run. It also helps business enterprises to collaborate across departments, offices, countries, and with other business houses as well.  According to recent studies, social media analytics along with predictive analytics is going to be the most effective technology for business development. Its impact will be greater than internet of things and mobile payments. So embracing this aspect will be necessary for a business to survive.To know more read: http://www.cio.com/article/2937401/social-collaboration/how-collaboration-tools-can-turn-your-business-into-a-social-enterprise.html

A recent survey has revealed that brands active on social media gather bad reputation for their qualitatively poor customer service. Brands should improvise techniques to improve customer service keeping in mind the statistics revealed by the survey. Brands should allow people to post on their pages in social media only if they intend to review and respond to those. Responding to queries could simply involve thanking the customer for their valuable feedback and also complaints should be never left unattended. Customer service team should be made a part of the social media so as to provide a better social media customer service. Read more at: http://www.business2community.com/social-media/state-social-media-customer-service-experience-01251083

Social media marketing is tough and takes time to work, but it's not impossible to make it work. These days' entrepreneurs face difficulties while using the social media practices for their marketing plan. When social media doesn't work for any organization then they should try to find the solution to this problem.

Mandy Edwards (founder of ME Marketing Services, a social media marketing company located in Statesboro, Georgia) in her article in business2community.com lists out the various reasons at why the social media marketing does not work which are as follows:

  1. You're trying to do every platform.

 2. You are broadcasting sales pitches instead of building relationships.

3. You are doing too much online.

4. You're trying to do it all yourself- and run your business.

Read more at: http://www.business2community.com/social-media/4-reasons-social-media-marketing-may-not-be-working-for-your-business-01252403

“Social media is a pivotal element in the healthcare marketing, and an essential tool for patient education and relationship development.”- Anne-Marie Montague (Senior Writer/Strategist PCI)
Consumer digital expectations and patient privacy protections are inversely related. This makes important for health care organizations to invest in the strategy, governance and vigilance deliver a good social media presence to its customers. Tips to manage customer’s privacy and customer’s digital expectations:
• Realistic and Proficient Social Team Staffing – and Authority
• Clear Internal and External Social Media Policy
• Staff training
• Contingency Planning
• Internal Partnership for Timely Response
• Continuous Review and Assessment
Read more at: http://www.mediapost.com/publications/article/252221/social-media-considerations-for-healthcare-markete.html

Social media is no more just the place to catch up on old school friends and college buddies; it is now being used for diverse activities. People, nowadays, are using social media to look for products and services, research and review companies and ask for recommendation from friends. Social media has now become the place for branding, opening channels of communication with customers, building loyalty, being transparent and establishing goodwill. Reaching out to customers is far less expensive on social media enabling marketers to achieve higher marketing ROI. Digital marketing has replaced traditional marketing techniques as consumers these days are more tech savvy and active on social media. Read more at: http://www.business2community.com/social-media/social-media-advertising-roi-01247591

Social media, due to its immense popularity, is being used for branding. It is paving a way for small businesses to compete with their bigger counterparts. Social media has led to consumer empowerment thus allowing them to interact with one another, ignoring the established channels of marketing. Adopting a mobile strategy is critical for marketers, and almost every individual in today's world possesses a mobile phone. Social media can both strengthen a brand or lead to its demise. Companies should be able to quickly adopt new strategies in response to consumer preferences to be successful. Read more at: http://www.businessnewsdaily.com/7953-social-media-branding.html

Social media is the key to this digital world. It is the easiest means to connect with stakeholders, market your brand and build relationship with customers. Also, as the time progresses, the social media trends, innovations and challenges are also progressing. Each new day brings new opportunities. So, being updated of the current trends helps businesses to respond dynamically.

Brittney Ervin has made a list of 10 current social media stats that businesses today need to know, in her article at business2community.com. Some of them are:

• Instagram’s Per-Follower Brand Engagement Rate is 4.21%, Higher than Any Other Social Network
• Tweets with Images Receive 150% more Re-Tweets
• 53% of Americans Who Follow Brands in Social Are More Loyal to Those Brands
• 37% of Twitter Users Are Under the Age of 30
• Google+ Has Over 300 Million Active Monthly Users

To know more such trends and understand how to make use of them, please visit the following link:

http://www.business2community.com/social-media/10-social-media-stats-you-might-not-know-but-should-01245250

Nowadays with the wide use of "SMART" objects , the task of the marketing departments is to communicate this information to the consumers so that they not only understand but adopt. The success of marketing and incorporation of the Internet Of Things depends on how the information is disseminated which helps the consumers understand the ins and outs of the technology and its use.  A sudden change is more preferred than a gradual change, especially where technology is concerned. Social Media incorporates some of these technologies like smart vending machines, video media advertising, etc. that paves the way for the future.  In addition to social media messaging, the following methods are used to educate consumers  :  webliners, videos, online presentations, white papers. Read more at   http://www.socialmediatoday.com/technology-data/elizabethvictor/2015-05-28/internet-things-and-implications-social-and-branding

According to the recent survey by ING, 81% of PR professional feel that they can't do their jobs without social media and 58% of them admit that they feel safe in using social media. This shows how much social media impact public relations. Ronn Torossian (Public Relations Executive and CEO of 5W Public Relations), discussed about how social media is changing the working of PR. They are:

• More direct contact with people
• Creating unique and engaging content
• Integrating services
Read more at: http://www.business2community.com/public-relations/impact-social-media-pr-01245327

To ensure long-term success of any community, they should balance strategy, operations and tactics well. Many organizations are focusing on the technical aspects of communities but not enough on developing its community team or systems to support them. So Companies Registry recommends to hire enough staff, provide professional development to the team and define the structure, culture and rewards through policy and governance. The best-in-class communities are almost twice as likely to have formal advocacy programs, and three times as likely to have multi-tier programs. Tactics are some quick wins that organizations take advantage of it in order to improve engagement. Defining company’s value, implementing new member welcome program, investing in community management training helps improve tactics. Read more about this article at:   http://www.cmswire.com/customer-experience/how-to-maximize-the-value-of-your-online-community/ 

The scope of Facebook is much wider than that of WhatsApp and Instagram. So it would be hard for the outsiders to exist as they would lack audience. But capitalizing on the audience that already exist might be a solution to that. Thus the future of social media will be two-tired. Social leaders include Facebook and Twitter on one side, and the other side include challengers proposing concepts. Hence being the first to launch a new concept will no longer suffice in this competitive world if the concept isn't an innovative one. Now, check-ins need to be incorporated into this social network platform. Read more on this article by Marie Dolle (Head of Content) at: http://www.socialmediatoday.com/social-networks/mariedolle/2015-05-28/social-media-era-consolidation-infographic 

Marketing without social media is impossible nowadays, as it was found that over 72% adults use social media. Marketers are also utilizing B2B and B2C markets. But, marketers are also of opinion that it is harder to measure the benefits from social media. Mark Gadala (digital marketer), in his article talks about some social media tools that will help marketers to measure social media marketing and also help in accountability.  To know more, follow: http://www.socialmediatoday.com/marketing/markgadala/2015-05-30/3-targeted-tools-roi-driven-social-media-marketing

According to a recent study in 2014-15, it was found that today's high school students are heavy internet users using social media channels to stay well-informed with current affairs and to be connected with family and friends. 52% of them are part of at least one community on Facebook and 65% of them have Google+ accounts; 6 out of 10 use Whats App. According to the study, it was also found that 75% of these students spend an hour online every day. Two-third who survey, shop online. 63% use Wikipedia, 51% use PDF and 44% use videos as learning resources. Read more about this article at:  http://www.dqindia.com/over-75-of-indian-school-students-spend-an-average-of-1-hour-on-social-media-every-day-tcs-study/