/home/leansigm/public_html/components/com_easyblog/services<title>Social Media to enhance customer service</title>
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	<h1>Social Media to enhance customer service</h1>
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			<span class="post-date">Jan 25</span>

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				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/social-media">Social Media</a>			</span>
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	<p class="MsoNormal"><span style="font-size: 12pt; line-height: 107%; background-position: initial initial; background-repeat: initial initial;">Tom Christenson, President of Contact Center Solutions, CGS (a global provider of technology-enabled business solutions), talks about why and how social media can be used with call centers to improve customer services.&nbsp;</span></p>

<p><span style="color: #ff0000;"><a href="http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/672/Default.aspx" target="_blank">http://www.callcentertimes.com/Home/tabid/37/ctl/NewsArticle/mid/395/CategoryID/1/NewsID/672/Default.aspx</a></span></p>
<p class="MsoNormal">&nbsp;<span style="font-size: 16px; line-height: 17.1200008392334px;"><br></span></p></div>

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		<a href="/blog/tags/social-media-1-2">
		<span itemprop="keywords">social media</span>
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		<a href="/blog/tags/call-center">
		<span itemprop="keywords">Call Center</span>
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		<a href="/blog/tags/customer-service">
		<span itemprop="keywords">customer service</span>
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