/home/leansigm/public_html/components/com_easyblog/services<title>Social Customer Care Team: Trends in 2015</title>
<script type="text/javascript">
window.print();
</script>
<div id="blog-title">
	<h1>Social Customer Care Team: Trends in 2015</h1>
</div>

<div class="title-wrapper no-avatar">
	<div class="meta1">
		<div class="inner">
			<span class="post-date">Mar 24</span>

			<span class="post-category">
				Posted by <a href="/forum/user/443-piu-banerjee">Piu Banerjee</a>				in <a href="/resources/sigmaway-blog/social-media">Social Media</a>			</span>
		</div>
	</div>
</div>


<div class="post-content clearfix">
		
	<p><span style="font-size: 11.0pt; line-height: 107%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: PMingLiU; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: ZH-TW; mso-bidi-language: AR-SA;">Social media has become one of the most important tools for consumers who wants to file complaints or questions. But, the question is how a brand handles their customer care team.&nbsp; Sofie De Beule (Community Manager at Engagor) writes in her article link about some of the top 2015 trends for organizing your social customer care team. Read more at:&nbsp;</span><a href="http://www.socialmediatoday.com/social-business/2015-03-24/top-trends-organize-your-social-customer-care-team" target="_blank">http://www.socialmediatoday.com/social-business/2015-03-24/top-trends-organize-your-social-customer-care-team</a></p>
<p class="MsoNormal">&nbsp;</p>
<p><span style="font-family: Calibri, sans-serif; font-size: 11pt; line-height: 107%;">&nbsp;</span></p></div>

<div class="post-copyright clearfix">
	</div>

<div class="post-tags">
	Tags
		<a href="/blog/tags/social-media-1-2">
		<span itemprop="keywords">social media</span>
	</a>
		<a href="/blog/tags/social-media-channels">
		<span itemprop="keywords">social media channels</span>
	</a>
		<a href="/blog/tags/social-customer-care-team">
		<span itemprop="keywords">social customer care team</span>
	</a>
		<a href="/blog/tags/complaints">
		<span itemprop="keywords">complaints</span>
	</a>
	</div>

<a rel="nofollow" onclick="window.print();" title="PRINT" href="javascript: void(0)">PRINT</a>