Welcome to Sigmaway Works, a coworking community located in Delhi, India. By using our services, you agree to the following Terms and Conditions. Please read them carefully before using any of our workspaces, facilities, or digital platforms.
1. Acceptance of Terms
By accessing or using any part of our coworking space, facilities, or website, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree to any part of these terms, you may not use our services.
2. Use of Space and Facilities
As a customer of Sigmaway Works, you are expected to:
Dos:
- Respect the privacy, time, and work of others.
- Keep your area clean and leave shared spaces as you found them.
- Use high-speed internet and amenities responsibly.
- Follow our security procedures including access card usage.
- Inform the staff of any maintenance or service issues.
- Comply with health and safety guidelines as communicated by the management.
Don'ts:
- Do not engage in any unlawful or disruptive activity.
- No smoking, alcohol, or drugs on the premises.
- Do not bring in unauthorized visitors without permission.
- Do not tamper with internet routers, power infrastructure, or security systems.
- Avoid playing loud music or making disruptive noise.
- Do not use the space to host public events without prior written approval.
3. Membership and Payments
- All memberships (daily, weekly, monthly, or longer) must be paid in advance.
- Payment can be made online or at the reception through approved methods (UPI, cards, or net banking).
- Any overdue payments beyond 7 days will result in temporary suspension of services.
4. Booking of Conference Rooms and Event Spaces
- Conference rooms must be pre-booked and are subject to availability.
- Overtime usage may incur additional hourly charges.
- Cancelations must be made at least 24 hours in advance for a full refund or rescheduling.
5. Refund Policy
a. Membership Refunds:
- Memberships are non-refundable once activated.
- If you cancel your membership before atleast 7 days before activation, a full refund will be provided after deducting any applicable processing charges. 50% refund will be provided if you cancel less than 7 days to activation date.
b. Event or Room Booking Refunds:
- Cancellations made more than 72 hours prior to the booking time will receive a full refund.
- No refunds will be issued for cancellations within 72 hours of the scheduled time unless due to a verified emergency or technical issue caused by Sigmaway Works.
6. Liability and Conduct
- Sigmaway Works is not responsible for any loss, theft, or damage to your personal property while using our premises.
- Users are liable for any damage they cause to equipment, furniture, or the premises.
- Any inappropriate behavior or violation of these terms may lead to immediate termination of access with no refund.
7. Termination
We reserve the right to terminate or suspend access to our space and services immediately, without prior notice or liability, for behavior that violates our community standards or these terms.
8. Changes to Terms
Sigmaway Works may revise these Terms and Conditions at any time. Changes will be effective once posted on our website or communicated through email or other official channels. Continued use of our services after changes implies your acceptance of the new terms.