CRM or Customer Relationship Management industry is growing day by day which expected evaluation of $36.5 billion by 2017. More and more companies are using CRMs to harvest their data and increase their profits. Despite the growth, still some people make mistakes which cost them a fortune. So here are three blunders to avoid –

·         Ignoring Social Media Integration

·         Forgetting Mobile

·         Annoying Customers with Too Much Marketing Material

 

Read the complete article here: http://it.toolbox.com/blogs/insidecrm/3-crm-blunders-you-need-to-avoid-73160