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SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Top 3 Six Sigma Myths: Busted!

 

SigmaWay consultants bring a wealth of industry experience and have leveraged Lean, Six Sigma, Process Excellence and Change Leadership techniques to thousands of diverse business problems and have achieved transformational success.Want to know more about Six Sigma?

Learn from SigmaWay Experts:  

 

http://www.gosigmaway.com/our-services/training/lean-six-sigma-green-belt-training-delhi-bangalore.html

 

 

 

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PROCESS IMPROVEMENT TRENDS SETTING BENCHMARKS

According to the author, those firms which have incorporated lean six sigma in their businesses, are growing by leaps and bounds. Following are the strategic process improvement trends in the top-notch firms, extracted by the author: 1) Creating the best process practices for future, rather than absorbing the best practices from other firms. 2) Introducing the new technologies in the firm for the convenience of the clients. 3) Adapting to the changing technology and artificial intelligence and being updated about the frequent changes. 4) Eliminating the complexities and switching to simple, hassle-free and practical ways, by embracing lean six sigma. Read more at http://www.boomer.com/single-post/2017/05/18/5-Process-Improvement-Strategy-Trends-of-Future-Ready-Firms

 

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The Lean Six Sigma Way

Lean Six Sigma or LSS is a combination of two business management techniques, where lean strategizes in waste reduction and Six Sigma uses a methodical five step (Define, Measure, Analyze, Improve &Control) approach to solve business problems. LSS helps to save money, optimize and streamline internal processes and communication. Implementation helps in efficiency, higher quality and better customer service. The benefits are: 1. Increased Efficiency
2. Higher Quality Output
3. Better Customer Service
4. A Safer Workplace
5. Program Implementation. Read more at: 
http://www.pddnet.com/articles/2015/06/benefits-lean-six-sigma-methodology-culture

 

 

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Steps for Implementing Lean Six Sigma

Lean Six Sigma eliminates waste of physical resources, time, effort and talent, while assuring quality in production and organizational processes. Research has shown that firms that successfully implement Six Sigma perform better in virtually every business category, including return on sales, return on investment, employment growth, and share price increase.

To know more, read the following article at isixsigma.com, which lists out 8 steps that should be followed to implement “Lean Six Sigma” in an organization:

http://www.isixsigma.com/implementation/success-factors/8-steps-successful-lean-six-sigma-implementation/

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Improvement in the Pharmacy Department via Lean Six Sigma

According to some renowned pharmacy technicians, the application of LSS techniques in the inpatient pharmacy department at the University of North Carolina (UNC) Hospitals brought in a great deal of improvement. Kaizen ("improvement") events were conducted by the UNC inpatient pharmacy to progress work flow and customer service to patients and nurses. Overall, these improvements have refined work flow and improved employee and customer satisfaction. With LSS as a tool, UNC is constantly striving to promote the culture of continuous quality improvement. To know more read the article by Jami Mann, PharmD, MBA ( PGY1 health system pharmacy administration resident at UNC Healthcare), Allison Dipper, PharmD candidate (pharmacy technician at the Central Inpatient Pharmacy at UNC Healthcare), Erinn Rowe, PharmD, MS (clinical manager at UNC Healthcare)and Chad Hatfield, PharmD, MHA, BCPS (assistant director of operations at UNC Healthcare) at: http://www.pharmacytimes.com/publications/health-system-edition/2014/September2014/Lean-Six-Sigma-in-the-Pharmacy-Department

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Lean Six Sigma improves Rural Healthcare System

Six Sigma improves quality and efficiency by identifying and treating the causes of errors and defects and minimizes variability in manufacturing and business processes. The Lean Six Sigma principles- define, measure, analyze, improve and control, were applied to a rural Indian hospital to improve quality and care for patients. The approach was also able to identify other administrative issues. The successful implementation of this approach surprised the management and eventually brought about a cultural change within the organization. This could be a significant step towards improved healthcare for rural communities in the developing world. Read more at: http://www.news-medical.net/news/20140813/Six-Sigma-approach-in-manufacturing-industries-can-improve-healthcare-for-rural-communities.aspx

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Lean Six Sigma- An insight

By now, several of us are beginning to hear about Lean Six Sigma and are wondering what this is all about? Lean Six Sigma (LSS) is a unique analytical business process available to facilitate continuous process improvement (CPI) which includes Champions, Black Belts and Green Belts that enables companies to drastically improve their profitability by monitoring everyday business activities minimizing waste and inefficiencies. CPI program tends to improve the operational, administrative and support functions of the company. Many successful companies, such as Motorola, use Six Sigma. Ranging from customers, stockholders, employees to suppliers all benefit from this business process. The following factors make LSS achieve its success: 1) Leadership commitment 2) Focused resources. 3) Common tools and language 4) Disciplined project approach 5) Bottom-line business measures. Improvements are made by working to reduce waste through a five-step process: 1) Identifying customer value  2)Mapping the value stream  3)Creating flow 4)Seeking perfection 5)Pulling based on demand. Read more about this aspect at George Aslinger's article link: 

http://www.processexcellencenetwork.com/lean-six-sigma-business-transformation/articles/continuous-improvement-with-lean-six-sigma-for-beg/

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Lean Six Sigma: A way to improve call center operations

An article by Robert Gettys, operation and quality consultant, explains how Lean Six Sigma is helping call centers to improve their operations and streamline their processes. Lean Six Sigma helps in detecting problem and causes due to which problem occurred. By using Lean Six Sigma tools we can resolve the issues working as a deterrent to proper operations   and also carry out regular checks to ensure that everything is hunky and dory in operational processes.

For more information please visit:-

http://www.isixsigma.com/implementation/case-studies/using-lean-six-sigma-improve-call-center-operations/

 

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Lean Six Sigma in the field of game development

In a blog written Harvard Bonin (senior game producer), we come to know about the application of Lean Six Sigma in the field of game development. This blog tries to explain us the fruitfulness of applying waste reducing techniques in the field of game development by citing some practical ways to implement it. Game development is highly sophisticated work. It includes a large talent pool having specified and most advanced skill sets. Lean Six sigma tries to reduce waste and mainly save time and costs incurred on a project. Timely completing the project with no excess flab can prove to be a bonus for already highly technical game development studios.

For more information please visit:-

http://www.gamasutra.com/blogs/HarvardBonin/20140522/218308/The_Elimination_of_Waste_Lean_Six_Sigma_applied_toward_Game_Development.php

 

 

 

 

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Overview of Lean and Six Sigma in hospitality industry

In a professional paper submitted by Justin M Lancaster, University of Nevada, we come across various topics covering advantages, disadvantages and road ahead for Lean and Six Sigma in the hospitality Industry.

For more information please visit:-

http://digitalscholarship.unlv.edu/cgi/viewcontent.cgi?article=2151&context=thesesdissertations
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Applying Lean Six Sigma in pharmaceutical industry

Lean Six Sigma, a globally accepted set of tools, techniques and project management practices is applied across various types of industries. It is also applied to the industry which supports our lives – the pharmaceutical industry.

Going by a process oriented approach, maintaining quality and regulatory standards are vital for pharma industries. Different parameters like value (service and cost), customers (internal customers, patients, doctors, regulators, health care providers, etc.) and quality (patient safety, fit for use) must be taken into account in the process flow. And all these will result into maximum effectiveness of the plant realizing the maximum ROI.

To learn in details how Lean and Six Sigma is applied in the pharma industry, read at http://www.ijqr.net/journal/v6-n1/3.pdf .

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A look at quality improvement in financial services

Nowadays, many other industries like financial services and banking sectors are also actively interested on data analysis and Lean Six Sigma tools to improve processes.
Rod Toro is a business process improvement manager at Edward Jones. In this article, he talks about a Lean Six Sigma project for the service division of his company to improve customer satisfaction.
Toro says, "We were faced with understanding how we can better meet increasing service demands and give better overall customer service,"
With an increase in service calls, the main challenge was to provide timely, accurate, professional and highly customized service to the customer.
The main focus was to identify various metrics to distinguish the right associate for the right skill, also to streamlining the process in a more efficient manner.
To know more about how the whole process was taken care of through Design of Experiments (DOE) tools in Minitab please follow the link below: 

http://blog.minitab.com/blog/real-world-quality-improvement/hello-how-can-i-help-you-a-look-at-quality-improvement-in-financial-services

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Lean leadership in healthcare: what does it take?

Hospitals tend to be less hierarchical than manufacturing, requiring building consensus among stakeholders before taking action. In addition to cost cutting in healthcare, Lean initiatives improve patient safety and reimbursement rates and create new standards. Lean combined with Six Sigma, a process-improvement strategy, can help in reducing variability in business processes. An article by Susan D. Hall, experienced writer and editor in Dallas, talks about how Lean Six Sigma improves outcomes and saves costs by employing better care coordination and implementing a culture of efficiency, data-rich technology and real-time operation performance measurement.




To know more visit http://www.fiercehealthcare.com/story/lean-leadership-healthcare-what-does-it-take/2012-08-22

 

 

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Applying Lean Six Sigma in healthcare industry

In an article by Elaine Schmidt, freelance writer in iSixSigma magazine, we get some insights about applying Lean Six Sigma in healthcare industry from top three hospitals in USA.

For more information please visit:

http://www.isixsigma.com/industries/healthcare/5-tips-applying-six-sigma-three-top-hospitals/

 

 
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Go for Lean Six Sigma. But is it helping you financially?

The main principle of Lean Six Sigma is to reduce waste and defects, thereby improving your process performance. But, just implementing it may not help you to bear the fruit. In the first step, you have to think ‘What will be the financial implications if I apply Lean Six Sigma on this process?’ Your company’s bottom line is the ultimate thing that speaks. So, it should be in such a way that when you apply the principles of Lean Six Sigma on the right processes, it will help you to optimize the costs associated with it and generate maximum return out of your investments.

Chris Rees, Director of Operations for SigmaPro and a Lean Six Sigma Black Belt, talks about how to go about for tuning your process that is financially beneficial. Read it here: http://www.business2community.com/strategy/linking-process-financial-performance-0834974#!Dswbh

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How lean strategies saved a critical access hospital from financial crisis

The 25-bed critical access Monadnock Community Hospital faced a huge deficit as a direct result of an unexpected ice-storm that hit the state of New Hampshire in December 2008, causing a two-week power outage. The hospital was in deep financial trouble.Fortunately for the hospital and the region, the hospital management had decided to look into various options to bail the hospital out of this crisis. The hospital's lab department had some success following a lean Six Sigma model, so the hospital authority pursued the strategy hospital-wide. Mr. Peter L. Gosline, president and CEO of Monadnock Community Hospital, had highlighted the success of the hospital's five-year "lean" journey during the American College of Healthcare Executive's 2014 Congress in Chicago, a model that he estimates has saved the organization $1 million a year!

To read more, visit the link address given below:

http://www.fiercehealthcare.com/story/how-lean-strategies-saved-nh-critical-access-hospital-financial-ruin/2014-04-07

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Lean Six Sigma implementation: City of Tyler saved 5 millions!

Lean Six Sigma is a managerial concept combining Lean and Six Sigma that results in the elimination of eight kinds of wastes / muda (classified as Defects, Overproduction, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, Extra-Processing) and an improved capability of performance. The term Six Sigma is statistically based on the provision of goods and service at a rate of 3.4 defects per million opportunities (DPMO). A mnemonic for the wastes is "DOWNTIME”.

Over the years, this methodology has helped many firms to achieve process & output improvement. However, how about implementing lean six sigma concept to improve operating a city? That’s interesting! That was beyond our imagination. However, Tyler, a city located in Texas, United States, implemented Lean Six Sigma concepts to manage various projects and of course, with a saving of 5 Million US dollars, it can be said that the result was in its favour! Tyler Senior Public Relations Specialist Serena Butcher said the idea behind Lean Six Sigma is to identify waste and variation, so the city can save time and money and overall be more efficient. Mayor Barbara Bass also addressed attendees in a recent gathering to celebrate their success, saying, “In five short years, we’ve changed the culture of how we look at our jobs at city hall.”

To read more about how implementing Lean Six Sigma concepts actually worked for the City of Tyler, visit the following link address:

http://www.tylerpaper.com/TP-News+Local/197509/lean-six-sigma-city-of-tyler-celebrates-over-5-million-in-savings-with-program#.U0I6iqhgXgw

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The application of lean and six sigma technique to Clinical and Translational research

Lean and Six Sigma are popular techniques used in production industries to improve efficiency and quality. Now these process improvement techniques are also applied in healthcare and in software development. To read more about how Lean and Six Sigma can be applied in clinical and translational research, visit Sharon A. Schweikhart (Ph.D.) and Allard E Dembe (Sc.D.)’s, article link as given below

For more please visit: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2835466/

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Legal firms are going for Continuous Process Improvement

Legal firms are adopting Continuous Process Improvement as a part of their excellence program.

Yes, you have read it right.

Though Continuous Improvement, Lean and Six Sigma tools have touched almost every industry, legal firms are new ones to join. In fact, global giant Clifford Chance has rolled out training in Continuous Improvement methodologies as it is bringing up the concept of law in a more process oriented approach. The company is already reaping benefits from it. Their efficiencies have improved in several areas of operation – ranging from document review to reducing the cost of customary asset disposals for a client.

Sounds interesting? Read more at http://www.processexcellencenetwork.com/lean-six-sigma-business-transformation/articles/lawyers-jump-into-process-improvement.

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Is demand for Six Sigma talent staging a comeback?

Robust demand for continuous improvement talent remains concentrated on lean skill sets, but Six Sigma shows renewed strength in a new study. A survey conducted by the Avery Point Group on 7097 internet job postings revealed the changing demands landscape for lean and Six Sigma talent.

To read more, visit the following link:

http://www.industryweek.com/lean-six-sigma/demand-six-sigma-talent-staging-comeback

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