CRM or Customer Relationship Management System helps companies in building a healthy relationship with their clients. It increases company's productivity and profitability. Having the right set of technology not only benefits your business, but also smooth your relationship with your client. So these are few factors which must be kept in mind while looking for a customer Relationship Management system for your company- Focus, Host Infrastructure, Functionality, Your budget and Deployment. Read the complete article here: http://it.toolbox.com/blogs/insidecrm/5-factors-to-consider-when-selecting-the-right-crm-solution-for-your-business-73169