Nowadays, customer relationship management (CRM) has become important for every industry and that includes healthcare as CRM improves patient satisfaction, helps control costs, and provides valuable insight into your patient community. Jeff Nixon (the President and COO of Highland Solutions), writes in his article about some ways how CRM technology advances operations in any healthcare facility. Read more at: http://it.toolbox.com/blogs/insidecrm/four-top-benefits-of-crm-technology-for-healthcare-70820