Analytics is seen as a ladder to succeed in today’s world. It reminds everyone of the benefits that one can achieve with its application in business. But is analytics always useful? What people chose to ignore is its downside. In retail sector, although analytics helps to predict demand, but it also helps to predict the employees required to meet the demand. This in turn, leads to less stable work hours for part time workforce. To reduce the harm to real people, retail analytics should be used in a responsible manner.
To know more, read the following Forbes article:
http://www.forbes.com/sites/sap/2015/04/15/abusing-the-power-of-retail-analytics/