Customer Relationship Management (CRM) is a necessity for companies of all types and sizes. This software aims to provide excellent customer service, targeted marketing strategies and other benefits which increase the productivity and profitability of business. For any budding entrepreneur who's still on the fence about CRM, these statistics should make the decision an easy one –
· Worldwide Market of $36.5 Billion
· Mobile Accessibility Up to 48 Percent
· Fully Operational Within 18 Months
· Satisfaction Rates Start at 54% and Grow
· SaaS Deployment at 85% by 2025
Read the complete article here: http://it.toolbox.com/blogs/insidecrm/5-crm-statistics-every-entrepreneur-should-understand-73295