Bill Miller (VP of marketing for Fiber Mountain), predicted in his article that could have an impact on voice over IP (VoIP) and unified communications (UC) for small business to enterprises. They are – Cloud, Mobile VoIP, Desktop IP Handsets vs. Mobile, Collaboration Tools, and Mergers & Acquisitions. Read more at: http://it.toolbox.com/blogs/voip-news/8-predictions-for-voip-and-uc-in-2016-70764