Today’s customers hunt information about a product in their own way and decide which product will satisfy their needs. So, an organization needs to know about their customers before they create content. This is where CRM comes into the picture. A CRM solution can help to build marketing strategies tailored to a prospect’s specific needs. Susan J. Owens (An analyst with Studio B), writes in her article about some ways a CRM system can help you understand the prospective sales, in turn making content marketing creation more accurate and targeted. Read more at: http://it.toolbox.com/blogs/insidecrm/crm-helps-you-build-a-content-marketing-program-that-works-73916