Social media is no more just the place to catch up on old school friends and college buddies; it is now being used for diverse activities. People, nowadays, are using social media to look for products and services, research and review companies and ask for recommendation from friends. Social media has now become the place for branding, opening channels of communication with customers, building loyalty, being transparent and establishing goodwill. Reaching out to customers is far less expensive on social media enabling marketers to achieve higher marketing ROI. Digital marketing has replaced traditional marketing techniques as consumers these days are more tech savvy and active on social media. Read more at: http://www.business2community.com/social-media/social-media-advertising-roi-01247591