Voice of customer is the most important source of information for any organization. Verint, a global leader in actionable intelligence solutions, has developed a software, Impact 360 Speech Analytics Solution, to modify customers’ voice in order to optimize and provide proper action.

For more information, please go through:

http://www.verint.com/solutions/enterprise-workforce-optimization/products/speech-analytics/index

Nowadays army and navy are using analytics to identify energy saving opportunities. Boston based Retroefficiency has developed an automated energy audit which automates the entire process of an auditor. It also helps in depicting the amount of energy used by each specific building.

For more information, please go through: http://fcw.com/articles/2013/12/11/army-navy-energy-audits.aspx

Health Catalyst, provider of data warehouse platform and analytics applications, has developed Healthcare Analytics Adoption Model. This model helps any healthcare organization by providing: 

• A framework for evaluating the industry’s adoption of analytics

• A roadmap for organizations to measure their own progress toward analytic adoption

• A framework for evaluating vendor products

For more information, please go through: http://www.healthcatalyst.com/healthcare-analytics-adoption-model/

How can analytics help in hospitality and travel management? Though it is sounding bit unrealistic yet it can be actually done. Through data analysis companies can identify what customers are looking for in their site. Based on that companies can easily prioritize the customers’ needs through tokenisation. Moreover, companies can enrich their investment decisions, revenue limits. This can also help in integrated marketing.

 For more information, please go through: http://www.amadeus.com/hotels/newsrepository/articles/major-global-study-reveals-how-big-data-will-transform-hospitality-industry/

Big data and analytics play a major role in any business. According to John Hagerty, program director of IBM, big data and analytics together can improve all the processes from management work to application in any business. Research revealed that with the proper use of these, any business can reach a limit where it can outperform its competitors by 75 percent.

For more information, please go through: http://www.zdnet.com/converting-big-data-and-analytics-into-real-results-7000026720/

‘Big data’ is a combination of four ‘V’s: Volume, Velocity, Variety and Value, in structured/unstructured way. The data should be organised in a proper architectural form and then different analytical tools can be applied. The common analytical tools like agent-based modelling, neural networks, factor analysis, cluster analysis, time series analysis can be used to do proper analysis of the ‘big data’.

For more information, please go through: http://www.scientificcomputing.com/blogs/2014/02/big-data-analytics-continues-evolve

The traditional ways of handling data do not afford easy ways to handle large number of data(in terabytes) which can nowadays be easily solved by cloud computing.

The main advantages of cloud computing are:

1)      removal of the concept of limited storage infrastructure

2)      elimination of the need of building IT infrastructures to deal with obstacles

3)      reduction of the cost of infrastructures and charges only for the resources actually used

The main challenges for cloud computing are:

1)      shipping of hard disk drives to cloud providers

2)      data transferring through web

According to Gartner's Hype cycle, cloud computing has reached a maturity that leads it into a productive phase. This means most of the main issues with cloud computing have been resolved.