Crazy Egg

1. How To Improve Call Center Agent Performance? Competition

   Competition is a natural part of human nature, but it’s not a natural part of call center operations. That said, if you...

   The post How To Improve Call Center Agent Performance? Competition appeared first on The Daily Egg.

2. 5 Steps to Make Chatbot Call Center Convos Feel Human

   Although chatbots can be extremely helpful for call centers on the backend, they still don’t have a great reputation among customers. Simply...

   The post 5 Steps to Make Chatbot Call Center Convos Feel Human appeared first on The Daily Egg.

3. How to Reduce Hold Time in a Call Center in 1 Swift Action

   There are a lot of ways you can reduce average hold times in your call center. Some involve complicated, multi-step processes that...

   The post How to Reduce Hold Time in a Call Center in 1 Swift Action appeared first on The Daily Egg.

4. Out of All The Ecommerce Challenges, These 7 Are Fatal

   While the B2C ecommerce industry grows at a compound annual rate that’s already over 10% per year, individual online retailers continue to...

   The post Out of All The Ecommerce Challenges, These 7 Are Fatal appeared first on The Daily Egg.

5. Ecommerce Roles: The Best Roles To Make Big Money

   With the global ecommerce industry steadily growing each year, it’s clear that retail is transforming to accommodate more and more of online...

   The post Ecommerce Roles: The Best Roles To Make Big Money appeared first on The Daily Egg.