6 Sigma

Six Sigma Certification and Training
  1. Every industry has their special words or expressions that are exclusive to them. Mere mortals usually don’t understand what the industry specific jargon means. Well, Six Sigma wants all industries to be part of the Six Sigma family, so we are reviewing some of the special words, expressions and acr...

    The post In Other Words, It’s the Language of Six Sigma appeared first on 6Sigma.com.

  2. The story begins with Cigna wanting to better help their clients who had more complex medical issues. So initially, Cigna Behavioral Health developed an Intensive Case Management program (ICM), with its purpose to eliminate or at the very least reduce the readmission rate. The patients were assigned...

    The post The Cigna Health Insurance Story Starring Six Sigma appeared first on 6Sigma.com.

  3. According to the World Health Organization (WHO) study on mental health, an estimated 264 million people suffer from depression globally, which is one of the leading causes of disability. When you add the fact that many of these people also have symptoms of anxiety, this is costing the global econom...

    The post Six Sigma Practices Could Help the Mental Health of Employees appeared first on 6Sigma.com.

  4. Believe it or not, good customer service has changed through the years. Today’s customer is not naive; in fact, today’s customer is very savvy and knows exactly what they want in a product or service — right down to a fair price.  Voice of Customer, or VOC, is how you will stay above the compe...

    The post Six Sigma’s Voice of Customer (VOC) appeared first on 6Sigma.com.

  5. Six Sigma takes working efficiently and effectively very seriously, and this takes focus. The focus is what keeps you doing the task correctly. When working on your day-to-day processes, your mind needs to keep up with your body; they are partners. This will keep you from making errors and creating...

    The post Six Sigma Is About the Focus on What You Do appeared first on 6Sigma.com.

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