CMS Wire

All the Content Management, Web Publishing and Enterprise 2.0 news you can handle. We think about content and dwell upon collaboration.
  1. Happy and engaged employees create better experiences, which leads to more satisfied customers. Maybe it's time to blur the lines between the two?
  2. A marketing book that published in 1999 — yes, 1999 — points the way for what we should be doing in customer experience in the year ahead.
  3. Clearly all WCMs aren't built the same. Viewing them through the lens of complexity can help potential buyers differentiate one from another.
  4. What makes one startup thrive when another one stalls? A lot of factors come into play, but from this author's vantage point, location plays an outsized role.
  5. Business intelligence has been around for awhile. AI, however, looks set to take its place. But will it? In data driven enterprises, there is a role for both.

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