Hootsuite

• What is social CRM? A guide for marketers, sales, and CS

  Learn what social CRM is, how it differs from traditional CRM, and how teams use social data to manage customer relationships.

  The post What is social CRM? A guide for marketers, sales, and CS appeared first on Social Media Marketing & Management Dashboard.

• How to create a social media report [free template included]

  Learn how to create a social media report that proves ROI, tracks performance, and wins stakeholder buy-in — plus a free reporting template.

  The post How to create a social media report [free template included] appeared first on Social Media Marketing & Management Dashboard.

• 12 social media sentiment analysis tools for 2026

  Social media sentiment analysis tools will help you find out what your audience really thinks of you — and how you can improve.

  The post 12 social media sentiment analysis tools for 2026 appeared first on Social Media Marketing & Management Dashboard.

• Social listening in 2026: How to turn insights into business value

  Learn how to use social listening to monitor social media channels for mentions of your brand and competitors and put those insights to work.

  The post Social listening in 2026: How to turn insights into business value appeared first on Social Media Marketing & Management Dashboard.

• The 18 social media trends to shape your 2026 strategy

  Wondering which social media trends actually matter in 2026? This report breaks down 18 shifts reshaping discovery, trust, and culture.

  The post The 18 social media trends to shape your 2026 strategy appeared first on Social Media Marketing & Management Dashboard.