SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

Retaining customers with the help of CRM

Retaining old customers is the most profitable task of any small & medium sized business. According to Forrester Research, it was found that retaining 5% more customers can increase profits by 25-125% and it costs five times more to acquire a new customer than it does to retain an existing client. Customer relationship management (CRM) software can be a vital tool for organizational client retention. Companies use CRM tools for preventing customer defection, increasing client satisfaction and improving cross-selling efforts. Read more at:  http://it.toolbox.com/blogs/insidecrm/5-ways-crm-is-key-to-smb-customer-retention-69833

 

 

Rate this blog entry:
Tracking Leads with the help of CRM Software
Latest Trends in VoIP

Related Posts

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, 23 April 2019
If you'd like to register, please fill in the username, password and name fields.

Sigma Connect

sigmaway forums

Forum

Raise a question

Access Now

sigmaway blogs

Blogs

Blog on cutting edge topics

Read More

sigmaway events

Events

Hangout with us

Learn More

sigmaway newsletter

Newsletter

Start your subscription

Signup Now

Sign up for our newsletter

Follow us