According to authors, AI is radically changing  the face of banking.  From daily  customer dealings ,learning from them and interacting  with them to becoming the face of their brand , AI/Robots simplifies complex tasks, by, informing  customers about their account balances, prevailing interest rates on mortgages, securities, making  transfers and payments based on voice recognition authentication, interacting in different languages thereby making transactions smooth and flexible and resolving customer grievances online. AI covers the following three techies :   1) Language processing, enabling  communication between computers and  humans, 2)Enables computers in locating similarities and comparing disparities between new and existing datasets , to sketch out patterns, via Machine Learning  and  3)Advanced software system  that provide personalized advice.   Read more at https://aitrends.com/financial-services/how-artificial-intelligence-will-revolutionize-banking/