Improving customer satisfaction with HCM solutions

A successful human capital management plays a significant role in achieving organizational goals. Nowadays, information technology plays an important role in human resource management, evolving from the automation of repetitive tasks such as payroll, to bottom-line driven processes aimed at aligning human capital with corporate strategy. Human capital management (HCM) software solutions offer a framework to manage the abilities, skills and experience of employees. Studies have shown that human capital management (HCM) practices explain over 50 percent of job satisfaction levels. Ultimately, the effects of HCM solution will extend beyond job satisfaction to customer satisfaction and revenue.

Read more to know the factors and elements of a high performing HCM system, at http://www.cmicglobal.com/human-capital-management.html