Chatbots are new in the industry and you can make a lot of money from it whether you are an entrepreneur or a company. Chatbots can understand and utilize user psychology to your advantage. Bots can give service in the B2B business. In platforms like Facebook, you can advertise your product or service through bots. You can also generate leads for your business. Read more at:https://www.entrepreneur.com/article/289973

Intent data is used to demonstrate when the prospect exhibit propensity to buy. To understand the traits and interests of the audience a target market profile is created. B2B external intent data help customers by identifying which accounts are showing surging interest surrounding a particular topic and eliminates the guesswork. Surge data, combined with intent data, creates a powerful synergy. A direct correlation between buyer's motives and content sets the stage for a huge competitive advantage. To leverage the collection of intent data and create better content, correlate it with other demographic, firmographic and geographic data. Intent data target all range of buyers across an organization to tailor content specifically. It gives a lead to present solution and content to prospects with a more precise customer profile match. Leverage intent data in your content marketing and syndication to increase your chances of becoming an industry leader. Read more at : http://www.business2community.com/big-data/reach-buyers-matter-intent-data-01851493#c1wCfiKqJe40gyZt.97

Customer relationship management (CRM) plays an important role in the sales department. 

The B2B CRM features include:

1. Vast lead development:-this feature allows easy delivery to build a strong relationship between the customer and the company.

2. Provides a platform for multiple decision makers rather than creating separate records for each individual.

3. It helps to deal with the complexities of sale processes.

4. Provides tailor-made products to satisfy the customers

5. To maintain and maximize the client lifetime value, one-to-one account management is an important feature.

The B2C CRM features include:

1. The amount of leads dealt with in B2C CRM is far greater than B2B CRM.

2. It also provides integrated customer service.

3. B2C prospects can be viewed easily by the latest social media updates from the CRM

4. Quick follow-ups with the consumers.

5. It requires real time data to stay updated about their customers. 

Both B2B and B2C CRM has its own advantages so the application must be selected which is best suited to the requirements.

To read more: http://it.toolbox.com/blogs/insidecrm/the-differences-between-b2b-and-b2c-crm-solutions-73757

As a result of increased e-commerce in B2B and the general availability of data on the Internet, B2B pricing and product information is easier to find. Buyers have more information than before to have relevant and convenient product and pricing. To meet these assumptions, B2B companies are leveraging advanced analytics. Analytics can help companies to customize buying experiences through commerce channels. It also provides sales reps about what customers are likely to purchase and what prices make sense to quote in the context of the deal. Read more at : http://data-informed.com/how-advanced-analytics-is-changing-b2b-buyer-expectations/

SEO is very important for any business to succeed online and B2B companies are no exception. Some B2B companies find hard to decide which SEO strategies they should adopt. Nicole Boyer (a valued contributor to Business 2 Community) writes in her article about some of the best features of SEO available for any B2B digital marketing campaign. Read more about the difference between an SEO strategy for B2B and B2C on: http://www.business2community.com/b2b-marketing/features-seo-b2b-digital-marketing-campaigns-01539946#b1oSCmKmi6BhRfCg.97

Social media has emerged as the best sailing ship of all time and now B2B companies are also using to social media to position themselves in this competitive market. Here are some tips on how B2B companies can take the most out of social media -:

# Creating valuable content -: Content is king and keeping in mind content should be taken care the most. Developer should create good content and tag prospect customer.

# Focus on brand identity -: Companies should focus on sales or conversion but they need to  present the content in a way that’s meaningful to customers and prospects.

To know more please read the article written by The Young Entrepreneur Council in Small Business trends - : http://smallbiztrends.com/2016/04/b2b-social-media-tips.html

Marketing without social media is impossible nowadays, as it was found that over 72% adults use social media. Marketers are also utilizing B2B and B2C markets. But, marketers are also of opinion that it is harder to measure the benefits from social media. Mark Gadala (digital marketer), in his article talks about some social media tools that will help marketers to measure social media marketing and also help in accountability.  To know more, follow: http://www.socialmediatoday.com/marketing/markgadala/2015-05-30/3-targeted-tools-roi-driven-social-media-marketing

Nowadays there are a new class of Business-to-Business (B2B) buyers- empowered business end-user. In a recent research conducted by Forrester Consulting, it was found that over the next three years they’re set to increase the volume and amount of purchasing they undertake by online research and purchase the goods and services they want. These ‘user buyers’ prefer to use digital channels to seek out which suppliers can provide the services and products they need. Matthew Diss from Intershop, writes in his article link about some recommendations B2B sellers should keep in mind when looking for this growing market opportunity: : http://digitalmarketingmagazine.co.uk/articles/going-rogue-is-in-vogue-the-rise-of-the-empowered-b2b-buyer/1409

A B2B based Cloud network called AutoDX (Auto Data Exchange) was recently implemented by IBM for Indian Auto industry. This electronic data exchange platform reduces the auto industry's transaction costs by 80%. This is useful because until this deployment the whole auto industry was using manual processes which were very inefficient. AutoDX is an example of how organizations in the same domain can come together and share cloud to reap benefits. Such cloud platforms can be useful as cloud has potential to reduce costs. To know more, go through Vipin Chandran (Member of Integration Services team of IBM DemandTec)'s article link: http://www.indiaonward.com/how-beneficial-could-a-multi-tenant-private-cloud-be/

B2B marketers are recognizing the benefit of engaging with audiences via social networks. By creating an online persona for your brand, you're humanizing it. To succeed in social strategy, B2B companies need to adopt the mindset of engaging as an individual first and business second. This personal tone will make your brand more approachable. For success in social strategy, you have to customize your brand image on your company profile, share videos, and upload presentations using LinkedIn and Twitter. The social site revealed that more than 30 percent of Twitter users search for B2B brands online, compared to 12 percent of average internet users.

To know more about the article by Boone Baill, Seasoned marketing and communications professional, follow http://socialmediatoday.com/bonniebailly/2383241/social-secrets-softer-side-b2b-marketing