CMS Wire

1. 4 Internal Communication Strategy Tips to Boost Teams & Customer Experience

   

   Boost team alignment and customer satisfaction with a smart internal communication strategy.

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2. Decision-Making Bias & AI: Does Data Dependency Dull You?

   

   See why your smartest data-driven decisions might be leading you astray.

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3. The Right Success Metrics? Depends on Your Email Marketing Business Model

   

   Even if one or more of the usual metrics may work for you, they’re likely not the only metrics you should care about.

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4. Empowering Accessibility: Discover's Story of Inclusivity in the Digital Age

   

   Blending personal insight with professional expertise: Shelby Mitchell's accessibility journey at Discover.

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5. Avaya ENGAGE ‘24: Invest in CX and AI Innovation Right to Accelerate Business Outcomes

   

   Avaya ENGAGE is the right conference for large enterprises as they work to frame AI investments in innovation to demonstrable business outcomes and returns.

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