Banks are shifting their target from mobile banking to security scrutiny. What makes it more challenging is a far less prevalence of anti-malware software on mobile devices. Mobile banking allows customers to monitor fraud in real time together with their banking institutions. And many of our smartphones are more secure than our desktop or laptop computers with latest biometric and encryption technologies which provide two major benefits- Improved security and Improved self-help features so that customers don't have to call, email, or tweet their bank's customer care representatives. Read more at:

http://www.banktech.com/security/4-hot-mobile-banking-security-developments/d/d-id/1319161?image_number=1

•  Adoption of digital technologies has led to a customer-centric set of services. These technologies are nowadays demanded by banks, financial services firms and insurance companies.   With the world becoming competitive, sectors such as banking, finance services and insurance industries and product development, delivery and customer engagement are now being driven by a more mobile, social and data driven experience. But, the financial industry is still way behind firms in the consumer and retail markets. Firms in financial industry must ensure that they build a foundation for digital change. Read more at:   http://blogs.sap.com/banking/2015/05/19/digital-innovation-in-banking/

Technologies, today, have enabled bank customers to make payments, track spending or move money between different accounts easily just by going online with a PC, phone or tablet. People are using popular websites like PayPal, for cheap loans and saving returns. Cash machines, ATMs have also become more advanced and multi-functional which means customers will soon be able to send money overseas, receive money transfers, purchase foreign currency and carry out transactions such as applying for loans. According to futurologists, smartphones will become mobile wallets soon enabling a customer to use discount vouchers and earn cashback on any transactions.  Banks will also have to exploit social media well i.e. listening to customers and have conversations on networks such as Twitter and Facebook. Mobile banking also helps banks to know the physical location of their customers and provide services accordingly. For example, banks might text to offer foreign currency when the customer arrives at an airport. However, new rules and improved technology have made it easier to switch current accounts and will make it even easier in future which in turn provides enough incentives for the banks to excel in technology, in all aspects of their service. Read more at:http://www.thetimes.co.uk/tto/public/moneymatters/article3925149.ece