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Lean leadership in healthcare: what does it take?

Hospitals tend to be less hierarchical than manufacturing, requiring building consensus among stakeholders before taking action. In addition to cost cutting in healthcare, Lean initiatives improve patient safety and reimbursement rates and create new standards. Lean combined with Six Sigma, a process-improvement strategy, can help in reducing variability in business processes. An article by Susan D. Hall, experienced writer and editor in Dallas, talks about how Lean Six Sigma improves outcomes and saves costs by employing better care coordination and implementing a culture of efficiency, data-rich technology and real-time operation performance measurement.

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